What Questions to Ask a Roofing Contractor Before Hiring

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Choosing the right roofing contractor is crucial to protecting your home and getting the best value for your investment. At Sunstate Roofing Services, we want you to feel confident in your decision by knowing exactly what to ask before you commit.

Here’s a helpful guide to the top questions you should ask any roofing contractor:

1. Are You Licensed and Insured?

Before hiring any roofing contractor, it’s essential to check that they are fully licensed and insured. This not only protects you from potential liability but also ensures your new roof meets strict Australian standards. At Sunstate Roofing Services, we are fully licensed and insured, so you can have complete confidence and peace of mind when choosing us.

2. How Much Experience Do You Have?

A contractor’s experience speaks volumes about their ability to deliver quality results. With over 20+ years of roofing expertise across the Sunshine, Gympie and North Brisbane, Sunstate Roofing Services has the knowledge and skills you can trust.

3. Do You Have References or Project Photos?

A reputable roofer should have no hesitation in providing customer references or project photos. At Sunstate Roofing Services, we proudly showcase our work and client feedback, giving you a clear view of the quality, craftsmanship, and care we put into every metal roof replacement.

4. What Roofing Materials Do You Use?

The right roofing materials make all the difference in durability and performance. A good contractor should recommend products that suit your home’s style, location, and budget. At Sunstate Roofing Services, we choose premium materials like COLORBOND® steel, built to withstand Australia’s harsh climate and deliver long-lasting protection.

5. What’s Included in Your Quote?

Understanding exactly what’s covered in your roofing quote is essential to avoid unexpected costs. At Sunstate Roofing Services, we provide clear, detailed quotes that outline all materials, labour, and site clean-up — so you know exactly what to expect, with no hidden surprises.

6. What Warranties Do You Provide?

A reputable roofing contractor should back their work with solid warranties for both workmanship and materials. At Sunstate Roofing Services, we proudly offer a 10-year Workmanship Warranty, ensuring your roof is built to last. In addition, we use quality BlueScope steel products, which come with warranties of up to 36 years for roofing and up to 50 years for framing, depending on the product type and your build location. Warranty periods are subject to meeting all manufacturer specifications, giving you even greater peace of mind.

7. What Timeline Can I Expect?

Knowing the project timeline helps you plan ahead. While weather conditions can sometimes affect scheduling, at Sunstate Roofing Services, we prioritise clear communication and reliable planning. We’ll keep you informed every step of the way, so you’ll know exactly what to expect and when, even if weather delays arise.

Choose Sunstate Roofing Services for Trusted Roof Replacement

Asking the right questions ensures you hire a roofing contractor who values integrity, quality, and exceptional workmanship. Selecting the right expert guarantees a smooth, hassle-free experience. At Sunstate Roofing Services, we’re dedicated to making your roof replacement process as seamless and stress-free as possible.

Need a quote or expert advice?

Contact our team today and experience the difference of working with true roofing professionals.

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